Frequently Asked Questions

Patients that have not previously attended the practice are booked for an initial consultation with Dr Jay or Dr Lee. The first consultation is important, as this will help our team to review your medical information to tailor your treatment plan specifically to your requirements. While a referral is helpful, it is not required to make a booking.

Please complete our new patient form or call to discuss your specific requirements.  Principal Dentist Dr Emma Jay will review the information and offer an appropriate pathway to Dr Jay or Dr Lee.

  • All of our practice locations are wheelchair accessible. The Willoughby Practice is the only practice location to offer a patient hoist for transfer to the dental chair (up to 180kg).
  • Wheelchairs (approx 78 cm wide) are suitable for all practice locations
  • Maxi chairs can be accommodated at St George Private Hospital, day surgery fees apply.

Yes, at the Willoughby clinic. Weight limit 180kg. Where possible, keep your sling in position, and we can lift you to the dental chair.

Warringah Day Surgery; or

St George Private Hospital

The Willoughby Practice (and St George Private Hospital).

Yes, at the Willoughby Practice.  See OPG here.

Yes, we offer home visit options, please call our friendly staff to discuss available treatment and related costs.